Work Queue
As of 9:14 AM · 19 items across 6 lanes · 3 critical · est. 4h work
Critical Now
3Reputation & compliance — handle firstHandle within 30 minMS
Maria Sanchez
FHA-SL
Lock expires 4:32 PM
TR
Tomas Reyes
VA
RESPA TBD-property flag
AP
Allison Park
Conv-30
DNC update — confirm consent
Hot Replies
5Replied in last 4h — momentum windowJH
Joel Hammond
FHA-SL
Replied 14m ago — “when can we talk”
DR
Devi Ramaswamy
Conv-30
Replied 38m ago — asked about LLPA at 700
WL
Wei Lin
Cash-Out
SMS ‘yes interested’ 1h ago
CB
Carrie Boyle
VA-IRRRL
Email reply 2h ago
HM
Hank Murakami
FHA-SL
Replied 3h ago to rate alert
Ready to Quote
4Statement in · NTB passes · pricing freshMS
Maria Sanchez
FHA-SL
NTB +$312/mo · saves $89.2K lifetime
JO
Jeremy O'Donnell
FHA-SL
NTB +$184/mo
AB
Anika Brar
VA-IRRRL
Recoupment 12mo
RK
Rashid Khoury
FHA-SL
NTB +$221/mo
Statement Received
3Run NTB to advanceBS
Beverly Sun
FHA-SL
Uploaded 12m ago
MA
Marcus Adeyemi
VA-IRRRL
Uploaded 41m ago
CL
Cora Liang
FHA-SL
Uploaded 1h ago
App Sent · Not Signed
2≥48h since app sent — friction-removal callFA
Felipe Aguilar
Conv-30
Sent 3d ago
MH
Mara Holmgren
FHA-SL
Sent 2d ago
Callbacks Today
2You scheduled theseAR
Anthony Russo
VA-IRRRL
Today 2:30 PM
PO
Patricia Olawale
FHA-SL
Today 4:00 PM